When looking for new hires, human resource departments do their best to acquire the best candidates. The process of hiring involves checking a candidate’s academic certificates and determining their work experience. These checks are focused on the candidate’s technical skills and job-related expertise. But, to be successful in the work place, workers need soft skills too. Unfortunately, during a job interview, it is quite difficult to determine the candidate’s soft skills comprehensively.
What are soft skills?
Soft skills are also referred to as interpersonal skills or people skills. They represent the person’s character and attributes that enable them to interact and relate with other people. In sociology, soft skills are a person’s Emotional Intelligent Quotient (EQ).
The relevance of soft skills in a workplace
The undisputable fact is that workers need job-related skills to get the job done. For example, a doctor has skills that enable him/her to diagnose conditions, interpret lab results, and administer treatments.
However, over the years employers have realized that soft skills are what really distinguish successful employees. Soft skills relate to emotional intelligence. It is the ability to manage a person’s own emotions, and identify and correctly respond to the emotions of other people. Soft skills also define a person’s organizational skills and their overall approach to life and its challenges.
Aside from the technical skills mentioned above, the doctor needs soft skills that enable him to be empathetic to patients, have good bedside manners, be a good listener, and even be able to collaborate with other doctors and nurses.
Soft skills are hard to learn
Hard skills can be learned and acquired. They are the reasons people go to school. And, fortunately, they can be determined through exams.
Soft skills, on the other hand, are difficult to acquire or learn as they have much to do with a person’s character. And unfortunately for HR departments, you cannot measure them using exams. But, through practice, people can learn how to use soft skills.
Which are the most important soft skills?
In the workplace situation, the most important soft skills are those that enable workers to build professional and constructive work relationships. Some of these soft skills include;
- Communication skills – enable workers to build relationships, listen, and alter their communication to match different situations.
- Problem-solving skills – this skill enables workers to employ creativity when looking for solutions to a problem.
- Time management – good time managers get work done in time and make good supervisors.
- Decision making – work cannot get done when a worker cannot make a decision to move on or makes the wrong decision.
- Self-motivation – self-motivated workers have a positive approach to life, get work done without supervision, and easily adapt to different work situations.
Ultimately, employers want their new hires to have the soft skills relevant to the specific job. The best way to incorporate and develop relevant soft skills in new hires is through workshops.
The challenge here is coming up with a good soft skills workshop. Companies may need the help of innovative learning centers such as Nach Academy. We design meaningful courses based on scientific research, which are applicable in the real-world.
For more information about Nach Academy and how to enroll in our online courses, visit our website at: https://nachacademy.com/